IT Business Analyst responsible for analyzing data and developing creative solutions at Manulife. Collaborating with teams to implement system improvements and translate requirements into actionable user stories.
Responsibilities
Interprets and documents business, technical and functional requirements
Research and documents issues involving workflow procedures and processes
Analyzes data and develops creative solutions
Coordinates recommended process changes, improvements, and product implementations, including test plans to ensure successful implementation
Collaborates with Engineering and Architecture teams to create detailed system maps
Translates business and user requirements into Epics, Features, and User Stories
Facilitates design sessions with the project implementation team
Resolves acceptance testing framework and standards to assess completed projects
Assists in translating User stories into test conditions
Conducts review sessions to gain approval of requirements
Collaborates with development teams to facilitate effective implementation of system improvements
Plans, implements, and analyzes tests to evaluate the impact of changes or new features
Prepares reports and presentations to communicate insights, findings, and recommendations
Conducts regular evaluations to assess product performance against goals and benchmarks
Requirements
4 years + of experience in the role of an IT Business Analyst
Skilled in translating business/technical requirements into well-defined Epics/Stories/Tasks with clear acceptance criteria
Solid grasp and experience in Agile Development methodologies and tools (Jira, Scrum, Kanban)
Strong SQL skills
Working knowledge of Cloud based Systems
Insurance domain experience (preferred)
Data Lake (preferred)
Power BI Reporting (preferred)
Azure Cloud (preferred)
NoSQL (preferred)
Benefits
health, dental, mental health, vision insurance
short- and long-term disability, life and AD&D insurance coverage
adoption/surrogacy and wellness benefits
employee/family assistance plans
retirement savings plans including pension and global share ownership plan with employer matching contributions
financial education and counseling resources
generous paid time off program including holidays, vacation, personal, and sick days
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