Business Analyst responsible for supporting deposit product success at Manulife Bank through strategic direction and project management. Collaborating with teams for system enhancements and improvements in sales retention.
Responsibilities
Work with the Product team to understand, define, and test business requirements
Provide strategic direction to business stakeholders on defining processes and system enhancements
Work with Core Engineering (IT) to ensure changes are completed and tested
Strategically design a compensation system for sales teams to retain deposits
Prioritize requirements with business stakeholders and guide large projects
Collaborate with business analyst partners in other business units to share best practices
Requirements
Post-secondary education in Business, Economics, or Mathematics or equivalent business experience
Prior experience in Change Management, Business Analysis, or Project Management
Demonstrated ability to communicate complex problems in a clear and concise manner to senior colleagues
1-3 years' experience as a Business Analyst
Strong Excel or Power BI Skills (VLOOKUP, Pivot Tables, etc.)
Experience with SQL and/or Python is an asset
Experience with JIRA and Confluence is an asset
Previous experience in banking industry is an asset
Benefits
Health, dental, mental health, vision insurance
Short- and long-term disability insurance
Life and AD&D insurance
Adoption and surrogacy benefits
Wellness benefits
Employee and family assistance plans
Retirement savings plans including pension
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Generous paid time off including holidays, vacation, personal, and sick days
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