Consultor Técnico de Apoio ao usuário I providing technical support and training for systems related to public management in Brazil. Joining a pioneering company in efficient public management solutions.
About the role
- Key Accounts Coordinator managing orders and customer inquiries at Macmillan Distribution. Requires excellent inventory management understanding and customer service experience.
Responsibilities
- Managing orders to ensure strict adherence to service levels while monitoring warehouse despatch performance
- Promptly resolving queries and claims to facilitate payment
- Managing EDI requirements and actively participating in technical change management processes
- Scheduling and managing customer meetings, including producing minutes and tracking action points
Requirements
- Strong understanding of inventory management operating systems
- Recent experience key accounts management
- Flexible and willing attitude, able to work within a team environment
- Demonstrate attention to detail
- Excellent working knowledge of Microsoft Office Excel (preferably 2010)
- Experience of working in a fast paced customers services environment
- Used to dealing with SLAs and tight deadlines with changing customer demands
Benefits
- Free parking
- Hybrid working (3 days office/2 days WFH)
- Private Medical Insurance/Medical cash plan
- Enhanced employer pension contribution
- Employee discounts portal
- 25 days holiday
- Life insurance
- Group Income protection
- EAP
- Cycle to work
- Gym memberships
- Tastecards
- Sight tests and glasses contribution
- On-site health checks and flu vaccinations
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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