Consultor Técnico de Apoio ao usuário I providing technical support and training for systems related to public management in Brazil. Joining a pioneering company in efficient public management solutions.
Responsibilities
Provide technical support and training to internal and external clients of the organization for low- and medium-complexity activities, ensuring the correct installation and operation of the systems developed by the company.
Accurately perform the study, analysis, classification, maintenance and guidance of solutions addressed through support tickets.
Requirements
Bachelor's degree in Business Administration, Accounting or related fields.
Prior experience working with municipal governments (prefectures) will be considered a differential.
Experience in customer service.
Benefits
Childcare allowance — a benefit designed to support your family journey with greater peace of mind.
iFood Card — valid for food and meals, simplifying your daily meals.
Birthday bonus to celebrate your special day.
Colmeia Shop — exclusive platform with special discounts on products.
Partnerships with educational institutions — to support your personal development.
"Perrengue Day" — an annual personal day off to use as you prefer.
Fleury — access to online medical consultations.
OnHappy — benefits and discounts platform for travel.
Career growth opportunities — we want you to grow with us.
Dental plans with Dental Uni — for ongoing dental care.
Private pension plan — for a secure future.
Health plan with Unimed — to ensure well-being.
Life insurance — for you and your family’s protection.
Wellhub — wellness platform giving access to gyms and health services.
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