Junior Trading Support Specialist ensuring client satisfaction within a FinTech firm. Involve in assisting clients with trading tools and providing financial product explanations.
Responsibilities
Assurer la satisfaction et le bonheur des clients
Aider les clients avec les problèmes de connexion
Fournir des explications sur les types d’ordres
Expliquer le fonctionnement des comptes-titres et des produits financiers
Travailler en collaboration avec l'équipe pour fournir un service de haute qualité
Requirements
Bonne communication et service client orienté
Passionné par les marchés financiers
Diplôme en finance ou certification similaire souhaitée
Langues requises : néerlandais, français, anglais
Benefits
Un environnement de travail détendu et informel
Des collègues sympathiques et serviables
Un package salarial attractif avec de nombreux avantages extra-légaux
Un grand nombre de jours de congé
Un mode de travail hybride (télétravail ou bureau)
Un budget de formation librement utilisable pour votre développement professionnel
Des moments conviviaux réguliers et des activités d’équipe renforçant l’esprit de collaboration
Job title
Junior Trading Support Specialist, French Speaking
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