Inpatient Care Manager coordinating complex discharge planning and providing psycho-social interventions. Working with patients and families to manage healthcare needs within Lehigh Valley Health Network.
Responsibilities
Coordinates complex discharge planning needs and provides supportive counseling, psycho-social assessment, and interventions for the designated patient populations
Provides patients and family members with the education and advice needed to cope with issues that arise from various emotional or physical problems
Manages length of stay by creating a successful discharge plan and by proactively identifying and mitigating issues and barriers to patient care
Provides supportive counseling and advocacy to assist patients and/or families with adjustment associated with illness, hospitalization, and/or alternative care placement
Monitors risk assessment using available tools and implements discharge interventions, as necessary
Negotiates with patient, family, and third party payors for an optimum plan of care for patient and family
Requirements
Master’s Degree Social Work
Less than 1 year experience in an MSW internship program
Ability to multi-task and prioritize work
Proficient in the utilization of management processes, standards, and managed care
Strong analytic skills and ability to measure processes and outcomes in healthcare
Effective negotiation skills and ability to influence
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