B2B Marketing and Sales Messaging Professional at Cambia developing strategic marketing content to enhance health care communication. Collaborating with diverse stakeholders to craft compelling narratives in a hybrid environment.
About the role
- Digital Sales Manager facilitating customer onboarding in digital sales channels for a German family company. Focused on enhancing customer self-service and improving processes through feedback.
Responsibilities
- You actively bring our customers into the digital sales channel and pave the way for digital solutions
- You guide customers through the entire online shop process — from registration to ordering — and strengthen their self-service skills
- You communicate professionally and efficiently via email, Microsoft Teams and telephone
- You create and send digital quotes with a clear focus on online conversion
- You ensure smooth order processing and prepare quotes from our product range, including follow-up and adjustments based on customer feedback
- You analyze customer and market feedback and derive targeted improvements for processes, assortment and pricing
- You evaluate new-customer potential and forward leads to the appropriate team
Requirements
- You have completed commercial vocational training (e.g., in eCommerce)
- Ideally, you have several years of professional experience in digital sales or eCommerce
- You work efficiently and transparently in hybrid teams and use the appropriate communication channels with colleagues and managers
- You stay motivated, remain composed in challenging situations and demonstrate strong communication skills
- You are service-oriented, friendly and very solution-focused
- You have a strong digital affinity and a desire to actively shape processes
Benefits
- Above-standard pay plus holiday and Christmas bonuses
- Capital-forming benefits and company pension plan
- Individual development opportunities
- LM Training Center
- Bike leasing in cooperation with “Lease a Bike” and “Jobrad”
- Monthly cash loaded onto a Spendit Card
- High flexibility through flexible working hours and mobile work (50%)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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