Specialist in Operational Resilience enhancing practices across LSEG. Supporting global compliance and risk management related to resilience frameworks and regulations.
Responsibilities
Support the Global Divisions and corporate functions in execution of Operational Resilience framework / standard requirements, acting as a liaison for insight and advice on standard methodology and regulatory requirements.
Conduct quality assurance checks in key Operational Resilience deliverables.
Support the ongoing preparation for materials for the various Group Operational Resilience governance forums and customer meetings, including facilitation.
Develop and maintain positive relationships with Operational Resilience Leaders and professionals across the Firm, partnering with them to consistently embed Operational Resilience across multiple business lines/functions.
Support the ongoing learning and awareness agenda for Operational Resilience, crafting the appropriate training material, provision of newsletters and supporting ongoing execution and training for key customers internally.
Support the Group 1LoD Operational Resilience management team on additional ad hoc projects and deliverables as required.
Requirements
Specialist & Regulatory Knowledge
Good understanding of Operational Resilience principles, methodologies, and standard processes.
Plus, an understanding of global resilience regulatory requirements (UK Operational Resilience Policy (PS21/3), Digital Operational Resilience Act (DORA), UK Critical Third Party (CTP) Regime (SS6/24) etc).
Ability to understand and interpret regulations and apply them in a practical manner in an operational environment.
Experience in developing, maintaining, and updating frameworks, policies and standards.
Strong data analysis and problem-solving skills to identify potential risks and vulnerabilities within business processes.
Experience implementing and operating change programmes in a regulated or complex organisation.
Good project management skills, with the ability able to work to tight deadlines.
Communication, Customer Engagement & Culture
Confident in delivering training or presenting to small partner groups.
Excellent oral, written and presentation communication skills in UK English.
Good customer leadership skills with experience of working in a collaborative way with other departments to achieve own department goals and objectives.
Strong communication skills and the ability to establish positive relationships with customers at different levels across the business.
A self-starter, with a can-do attitude, outcome focussed and charge change with positive energy and drive that encourages others.
Self-motivated and highly organised with a sharp attention to detail.
Ability to work in a fast paced and changing environment.
Proficient in the use of MS Office products, plus knowledge of MetricStream and IBM BlueWorks is desirable.
Desirable Certifications
Certification in Operational Resilience, Risk Management (e.g., ISO 22301, IRM), Business Continuity Institute certification (CBCI or MBCI) or relevant regulatory training is desirable.
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