IT-Administrator providing second level support for IT operations at LOXXESS AG. Engaging in various IT system support tasks and contributing to team efficiency in logistics.
Responsibilities
Primary point of contact for 1st/2nd-level support and responsible for ensuring smooth IT operations
Support for installation, configuration and troubleshooting of client systems (notebooks, PCs, printers, thin clients and smartphones)
Administration of network infrastructure at remote sites
Support for central IT systems such as antivirus/security, backup, monitoring, Citrix farm and Microsoft 365 cloud
Creation and maintenance of technical documentation for our knowledge base and quick guides for end users
Assistance with coordinating external partners and service providers
Requirements
Completed IT vocational training or a degree in an IT-related field
Career changers with the required professional experience are also welcome
Experience providing IT support to specialist users and end users
Knowledge in networking (TCP/IP, DNS, DHCP, VLAN, WLAN, routing, switching)
Experience with IT service management; ITIL certification is desirable
Excellent communication skills, strong service orientation and a pronounced team spirit
Very good German language skills (C1) and good English language skills (B2)
Benefits
Personal development: We support your professional growth through training in relevant and other interesting topics
Flexible work location: After completing onboarding, the option to work up to two days per week from home
Vacation: 30 days vacation per year
Pension: Employer contribution to company pension scheme and coverage for occupational disability
Additional benefits: Employee discounts via Corporate Benefits - bike leasing via JobRad - Wellpass - Nilo Health and employee parking
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