Account Manager role at Peoples Post focusing on client satisfaction and revenue growth. Responsibilities include onboarding, performance analysis, and strategic client communication.
About the role
- Senior Account Manager managing client accounts and driving revenue growth through digital advertising solutions. Collaborating with stakeholders to ensure successful campaign management and exceptional client service.
Responsibilities
- Project managing all aspects of our measurement campaigns to ensure a smooth activation and delivery of reporting/analytics to clients
- Advising clients on measurement solutions, following LoopMe’s SLAs and processes
- Ensuring campaigns are set up to support reporting needs and quality-checking reports before sharing with clients
- Growing accounts through best-in-class service and thoughtful recommendations
- Co-leading client calls to discuss account strategy and build product confidence
- Escalating troubleshooting and product needs
- Continuous learning from Client Services, Sales, Product, Data Science
Requirements
- 3+ years of experience in a Client Services role within digital advertising
- Prior experience in campaign attribution/measurement
- The ability to communicate with both technical and commercial stakeholders
- Strong verbal and written communication skills
- Exceptional attention to detail and skilled in prioritization and organization
- The confidence to be client-facing; presenting, leading calls and being a main point of contact
Benefits
- Hybrid working, spending Tuesday - Thursday in our Union Square office
- Bonus
- Self-Managed Vacation policy (no max on annual leave!)
- 1 month work-from-anywhere
- Healthcare
- 401k
- Summer Fridays!
- LoopMe Gives Back; we have a committed and active CSR team who organise regular events to hold up our pillars of Learning, Charity, Wellbeing, Responsibility and Sustainability
- We’ll set you up for success, providing training and career development
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