Sales Coordinator managing sales processes and supporting the Sales and Marketing team in the hospitality industry. Ensuring operational efficiency and contributing to group sales performance.
LU
Hybrid VP Digital & Virtual Sales Enablement
Posted 2 months ago
About the role
- Vice President managing digital and virtual sales enablement for Logix Federal Credit Union, driving member-first digital experiences and seamless service integration.
Responsibilities
- Develops and executes a strategic roadmap for digital and virtual sales channels aligned with organizational growth and brand expectations
- Defines an integrated experience across digital onboarding, loan origination, and virtual sales to create a cohesive, modern member experience
- Champions a culture of innovation, agility, and continuous improvement
- Collaborates with key stakeholders to enhance the end-to-end digital account opening and loan application journeys, optimizing for ease, speed, and satisfaction
- Improves digital conversion, reduces abandonment, and strengthens look-to-book and approved-to-book ratios
- Implements re-engagement strategies to convert abandoned applications into funded accounts or approved loans
- Oversees digital analytics, funnel performance, A/B testing, and behavioral insights to guide improvements
- Partners with Marketing, Digital Channels, Lending, Member Experience, Operations, and other key stakeholders to align UX, content, and digital campaigns
- Ensures compliance, risk mitigation, and operational readiness for new digital and virtual capabilities
- Leads the virtual sales organization, including Web and Loan Phone Centers, and Virtual Sales Branch, to drive growth, service excellence, and member engagement
- Ensures seamless integration across phone, web, chat, and digital self-service channels
- Develops sales enablement programs, coaching, and competency frameworks to improve performance
- Establishes operational rhythms, including forecasting, performance management, and KPI accountability
- Builds, mentors, and develops a high-performing virtual sales leadership team
- Drives a member-first culture grounded in accountability, empowerment, and continuous learning
- Strengthens leadership development across digital and virtual teams.
Requirements
- Minimum 10 years of leadership experience in digital banking, retail banking, product management, virtual channels, or fintech
- Minimum of 5 years in a sales enablement, digital sales or multi-channel operations leadership role
- Deep expertise in digital banking platforms including digital account opening, loan origination systems, CRM technologies, UX principles, and performance analytics
- Strong strategic planning, collaboration, and change leadership capabilities, with demonstrated success guiding teams through modernization and transformation initiatives
- Proven ability to lead and influence cross-functional teams to deliver measurable improvements in growth, member satisfaction, and operational efficiency
- Demonstrated track record designing and executing digital engagement, sales, and service strategies that improve conversion, adoption, and overall member experience
- Comprehensive understanding of digital transformation, service design, regulatory considerations, and risk management within a financial-services environment
- Advanced problem-solving and analytical skills, including the ability to structure complex challenges, interpret data, and apply the right analytical frameworks to develop actionable solutions
- Exceptional interpersonal, presentation, and influencing skills, with the ability to build trust, navigate competing priorities, and drive outcomes without direct authority
- High proficiency with Microsoft Office, with strong working knowledge of Excel; experience with Tableau or similar business intelligence tools is a plus
- Ability to operate independently, exercise sound judgment, and manage multiple priorities in a fast-paced environment
- Must be an actively registered Mortgage Loan Originator with the NMLS and display his or her unique identifying number on business cards, e-mail stationery and other documents as required
- Must have a valid CA driver’s license and be able to travel up to 50% of the time in the local market area.
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Specialist in Service Sales Upgrade analyzing and confirming wind farm upgrade compatibility with structural integrity. Engaging with global service regions to drive upgrades and sales for the wind energy industry.
Part - time student Inside Sales Engineer supporting sales team at Alfa Laval in Nordics. Promoting energy efficient solutions for heating and cooling within the Energy industry.
Product Sales Manager responsible for business development and channel support in Mexico, CDMX. Requires 2 - 3 years experience in technology markets with a major focus on sales.
Product Sales Specialist achieving brand quotas in Mexico's tech market. Responsible for training partners and managing transactional business in a hybrid environment.
Sales Associate contributing to driving sales through customer interactions at Urban Outfitters. Focusing on brand representation and team collaboration in Santa Monica store.
Channel Sales Intern at F5 driving cybersecurity solutions through partner engagement and market research. Collaborating with experienced leaders to establish a foundation in tech sales and channel strategy.
Business Strategy Manager at HPE overseeing strategy and planning with cross - functional collaboration. Driving market research and performance metrics for business optimization.
Hybrid Cloud Sales Specialist managing sales pipeline for Hewlett Packard Enterprise. Responsible for building client relationships and leveraging industry expertise to drive sales across Colorado, Utah, and Nevada.
Directeur des ventes Mid - Market chez Lyreco, managing a sales team in the Sud Est region. Focused on achieving sales objectives in key urban areas.