Account Manager role at Peoples Post focusing on client satisfaction and revenue growth. Responsibilities include onboarding, performance analysis, and strategic client communication.
About the role
- Major Account Manager driving membership growth and supporting key accounts for Logistics UK. Managing relationships and enhancing member engagement in the logistics sector across the North East.
Responsibilities
- Grow Membership & Revenue: Drive new memberships, upsell, cross-sell, and secure renewals.
- Manage Key Accounts: Retain and expand a portfolio of members, ensuring long-term relationships.
- Identify Opportunities: Generate leads, support contract transitions, and enhance engagement.
- Financial Oversight: Manage contracts, renewals, and resolve invoice queries efficiently.
- Track Performance: Maintain CRM records, present performance updates, and support marketing initiatives.
- Industry Representation: Attend events, share best practices, and uphold Logistics UK’s reputation.
Requirements
- A Passion for Sales: Enthusiastic and confident with a results‑driven mindset.
- Customer‑Focused Approach: Proactive and positive, ensuring excellent service delivery.
- Industry Insight: Experience in transport and logistics (desirable but not essential).
- Proven Sales Expertise: Strong background in B2B sales with pipeline management experience.
- Persuasive Communicator: Exceptional influencing and negotiation skills at all levels.
- Presentation Skills: Ability to craft and deliver impactful sales pitches.
- Relationship Builder: Strong interpersonal skills with the ability to engage stakeholders at all levels.
- Technical Proficiency: Confident using computer systems and CRM platforms, with the ability to manage data accurately and efficiently.
Benefits
- Company vehicle
- 25 days of annual leave plus bank holidays
- Christmas Working Arrangement for extra days off during the festive period
- Health Cash Plan for all employees and Private Medical Insurance for managers
- Employee Assistance Programme and Mental Health First Aiders
- Enhanced Family Leave policy
- Flexible and remote working arrangements
- Two paid days off per year for charity or volunteering work
- Various learning and development opportunities
- Range of pension schemes
- Award scheme to recognise outstanding employees
- Life Assurance Scheme for peace of mind
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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