Engagement Consultant guiding customers in their home journeys, supporting mortgage and insurance needs through a flexible working schedule. Benefits include generous pension and training opportunities.
Responsibilities
Talking to a variety of existing and new to bank customers about their individual home journeys
Supporting customers with a wide variety of topics
Providing expert professional guidance to support their mortgage, protection and insurance needs
Ensuring advice is appropriate and keeping knowledge of policies up to date through regular coaching and training sessions
Requirements
A customer-centric, personable, approach
A flexible attitude to how, when and where you work – including evenings and weekends
A willingness and ability to learn new skills and pick up new digital technologies
Banking experience or experience engaging with customers would be a bonus!
Benefits
A generous pension contribution of up to 15%
Annual bonus award, subject to Group performance
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
A range of wellbeing initiatives and generous parental leave policies
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