Fitness Program Manager overseeing fitness programs for seniors, managing trainers and ensuring quality service. Passionate about promoting healthier lifestyles for older adults in various communities.
Responsibilities
Create and manage the master class schedule across all client locations.
Assign trainers to classes and arrange for qualified substitutes as needed to prevent disruptions.
Ensure all trainers are properly certified and compliant with Live 2 B Healthy standards.
Conduct regular site visits, class observations, and provide ongoing feedback and support.
Help recruit, interview, and onboard new trainers.
Coordinate initial training and ensure all new hires are fully prepared to lead classes independently.
Serve as the primary point of contact for communities regarding class times, schedule changes, and trainer assignments.
Communicate promptly and professionally with community contacts and trainers.
Monitor and support trainer performance, identify areas for improvement, and facilitate continuing education opportunities.
Maintain consistency in program delivery across all locations.
Serve as a backup instructor and fill in for classes when needed to maintain continuity of service.
Requirements
Experience in fitness instruction, personal training, or group exercise management
Strong organizational and scheduling skills
Excellent communication and customer service abilities
Confidence in managing multiple trainers and community relationships
Current nationally recognized fitness certification (NASM, ACE, ACSM, AFAA, or equivalent)
Current CPR/AED certification (required)
Carry active insurance (required)
Reliable transportation and punctuality for supporting sessions
Prior experience in senior fitness or working with older adults (preferred)
Familiarity with fitness program management or franchise operations (preferred)
Background in working with seniors or within senior living communities (preferred)
Understanding of age-related conditions and how to safely modify exercises (preferred)
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