Project Manager I coordinating digital projects for PNC's Retail Digital Technology organization. Supporting delivery of technology projects enhancing retail customer experiences and optimizing operations.
About the role
- Project Manager at LimeLight Marketing overseeing the planning and execution of various client projects. Utilizing WordPress and other web platforms in a hybrid work setup.
Responsibilities
- Assist in overseeing the planning and execution of projects for multiple client accounts
- Work with clients and Account Managers to extract project goals and requirements
- Assist senior delivery staff with project plan build-outs and scheduling as needed
- Intake and assign client support tickets for development maintenance retainers
- Write project briefs and documentation, with review from senior Delivery staff
- Ensure project teams are briefed on project requirements and expectations
- Ensure projects stay on time and are delivered in scope
- Handle and resolve client complaints, escalate if necessary
- Ensure all work delivered is fully tested/verified, and issues are resolved prior to delivering to client
- Pull budget and pacing reports for client projects
- Enter and maintain project expenses and contractor invoices
- Ensure time is logged accurately and in a detailed fashion on projects
- Work within website CMS platforms (e.g. WordPress, Shopify, BigCommerce, etc) to triage basic requests related to configuration and product management
- Responsible for ensuring LimeLight’s processes for website and marketing projects are followed (with input from strategists and senior Delivery staff as needed)
- Utilizes AI tools and workflows to streamline and find efficiencies in processes wherever possible
Requirements
- Experience working with customers/clients in various settings, intaking requests and turning those into results and deliverables
- Someone with a process-oriented mindset, who creates efficiencies in their own workflow whenever possible
- Bachelor’s degree in marketing, business, communications, or a related field
- Proven to have excellent time management skills and is an excellent communicator
- Has a strong work ethic and personal accountability
- Can effectively give and receive constructive criticism
Benefits
- Simple IRA with 100% company match on first 3%
- Group health, dental, and life insurance with company contribution
- Flexible (self-managed) vacation policy
- Flexible schedule with option for half-day Fridays
- Paid office closure from Christmas Eve through New Year's Day
- Remote work stipend
- Annual wellness stipend
- Ongoing learning and development budget
- Paid parental leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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