Sales professional selling Kong Enterprise Platform to enterprise customers. Developing strategies and collaborating with teams to secure new business in Mumbai, India.
About the role
- Customer Success Intern at Leads.io assisting with client onboarding and administrative tasks while gaining experience in a hybrid work environment. Seeking detail-oriented candidates with strong communication skills.
Responsibilities
- Support the client onboarding process to ensure smooth and timely setup
- Assist with day-to-day client administrative tasks and account maintenance
- Coordinate with internal stakeholders across Sales, Marketing, and Tech teams
- Support the Onboarding Specialist with backend setup across Meta, TikTok, Google, and native advertising platforms
- Assist in setting up internal systems for new customers
- Coordinate API integrations with relevant teams
- Prepare regular performance reporting summaries for new and existing clients
- Identify opportunities to improve processes and drive operational efficiencies
- Support general campaign maintenance and optimization tasks
Requirements
- A native-level English speaker with excellent communication skills, both spoken and written
- Holds strong attention to detail
- Is proactive and customer-focused
- Is enthusiastic and fun to work with
- Can work independently; can handle deadlines and juggle multiple tasks
- **Role-Specific Competencies:**
- Creative: Authors new and unique ideas. Easily makes connections among previously unrelated notions and tends to be seen as original and value-added in brainstorming settings.
- Analytical: Able to analyze problems by considering alternatives, followed by the systematic rejection of unacceptable alternatives.
- Organized: Able to use resources (people, funding, material, support) to get things done. Able to orchestrate multiple activities at once to accomplish a goal. Uses resources effectively and efficiently.
- Initiative: Identifies opportunities and issues, proactively acts and follows through on work activities to resolve or capitalize on them.
- Informative: Provides individuals with timely information so that they can make accurate decisions.
Benefits
- **What’s in it for you?**
- Gain experience at one of the top performance-focused lead generation agencies in North America
- Fully paid internship
- Hybrid working
- Flexible working hours
- An open and inclusive culture that fosters personal growth and initiative
- Knowledge sessions hosted by internal and external experts
- Great lunch on Fridays to celebrate the weekend
- Employee Benefits Plan which includes Life Insurance, Accidental Death & Dismemberment, Extended Health Care, Dental and Dependent Life
- Provided equipment (Macbook, mouse/keyboard)
- Access to mental health support through OpenUp is offered anonymously and without cost
- The opportunity to work fully remotely for up to a month per year from a location of your choice
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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