Associate Support Analyst assisting clients via calls and emails in the investment data sector. Troubleshooting issues, maintaining records, and collaborating with team members on solutions.
About the role
- Technical Support Officer involved in planning, building control, and street naming services at Barnet Council. The role includes administrative support and hybrid work arrangements.
Responsibilities
- To positively contribute to the Planning, Building Control and Street Naming and Numbering service in accordance with the aims, objectives, and priorities of the Council to an agreed quality, performance standards and in a cost-effective manner.
- To carry out a broad range of administrative working and technical support within the Planning, Building Control and Street Naming and Number service by assisting in the provision of a high quality, customer focused service.
- The role is hybrid, attendance at the office is required for fixed days each week. There may be times when it is expected for the post holder to travel outside of the Borough to deliver services on behalf of Barnet.
Requirements
- Education to GCSE, O Level or equivalent.
- Experience of providing a high standard of customer service and undertaking detailed, intensive work in a busy administrative environment.
- Experience of records management and producing accurate data and documents.
- Previous experience in Planning, Building Control or Street Naming and Numbering or related technical department.
Benefits
- 31 days annual leave, plus public and bank holidays
- Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
- Work-life balance options may include hybrid working, flexitime, job share, home working, part-time
- A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
- Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
- Excellent training and development opportunities
- Employee well- being training programs including confidential employee assistance
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