Partner Operations Specialist ensuring reliable communication and processes in our B2B team. Supporting partner inquiries, billing, and improving internal systems.
About the role
- Operations Strategy Coordinator managing supply chain operations and internal communications for cloud deployments at Lambda. Collaborating with cross-functional teams in a fast-paced environment.
Responsibilities
- Support internal alignment between Supply Chain, Engineering, Operations, and Product teams, scheduling meetings, maintaining action items, and tracking progress.
- Organize and maintain internal documentation, including deployment schedules, operational plans, and internal communications.
- Assist in maintaining internal records of hardware assets (servers, GPUs, networking equipment), ensuring accurate inventory tracking and timely updates.
- Help coordinate internal logistics, tracking shipments, deliveries, and equipment transfers across teams and locations.
- Identify and resolve supply chain issues and develop contingency plans for unexpected risks.
- Act as a point-of-contact internally for supply chain issues, escalating to senior team members and tracking resolution progress.
- Assist in preparing internal reports summarizing deployment statuses, operational efficiency metrics, and material availability.
- Provide input and support for internal process improvements aimed at enhancing collaboration, clarity, and efficiency.
Requirements
- Bachelor’s degree in Business, Operations Management, Supply Chain, or a related field.
- 3+ years of experience in operations, project management, or a similar coordination role.
- Strong organizational, communication, and interpersonal skills.
- Detail-oriented mindset and ability to prioritize tasks effectively.
- Proficiency with Microsoft Excel, Google Workspace, Slack, and similar productivity tools.
- Comfortable working collaboratively within a fast-paced team environment.
- Familiarity with cloud infrastructure or data center operations is a plus
- Working knowledge of Jira
- Strong expertise in Google Workspace and/or Microsoft Excel
- Experience in project management or driving/leading projects
Benefits
- Health, dental, and vision coverage for you and your dependents
- Wellness and commuter stipends for select roles
- 401k Plan with 2% company match (USA employees)
- Flexible paid time off plan that we all actually use
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