Account Manager managing strategic customer accounts at KnowBe4, promoting and selling their cybersecurity products and services to large organizations.
Responsibilities
Promote and sell KnowBe4’s range of products and services
Build and maintain a pipeline of potential cross sale, add-on, and upgrade opportunities
Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities
Articulate the value proposition of KnowBe4’s full suite of products and help the customer understand how it will improve their business’s security awareness training
Achieve or exceed monthly quotas and/or targets
Be well versed in KnowBe4’s product offerings and promote at trade shows as requested
Follow up on marketing leads to generate sales opportunities and pipeline
Act strategically in offering or negotiating discounted pricing
Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information
Support in the renewal process where there is an opportunity to grow the account
Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts
Requirements
Bachelor's Degree strongly preferred (exceptions may be made for military experience)
Proven track record selling to EVP and C-level
5+ years SaaS sales experience (Cybersecurity preferred but not required)
Experience selling deals $500K+ in the Enterprise segment
Experience selling multi-year deals
English and local language proficiency required
Has demonstrated expertise in value-based selling methodologies with enterprise accounts
Executive-level presentation and communication skills
Experience with strategic account planning and management showing measurable account growth
Experience managing and progressing opportunities involving multiple stakeholders
Has a track record of managing and closing complex, multi-year deals with multiple stakeholders
Experience creating and communicating compelling business cases
Experience with consultative selling approach and value selling methodology
Experience handling technical objections
Skilled in running discovery conversations and managing tailored product demonstrations
Technical aptitude with experience using sales tools
Experience with CRM systems (preferably Salesforce)
Experienced with pipeline management & accurate forecasting
Familiarity with standard concepts, practices and procedures within the IT Security Field
Experience with Salesforce and Gmail
Network or Security Plus preferred
Proven track record of grit and resilience in challenging situations
Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit
History of setting and achieving ambitious personal or professional goals
Track record of leadership in team settings .
Benefits
Company-wide bonuses based on monthly sales targets
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