Business Strategy Specialist leading data - driven marketing projects for global clients. Collaborating on AI technologies for competitive advantage and optimizing brand investment with analytics.
KK
Hybrid Customer Service Center Representative, Telemarketing Outbound Consultant, part-time/full-time (m/f/d)
Posted 3 weeks ago
About the role
- Kundenberater im Telemarketing for KIND, a company that specializes in hearing aids and glasses. Responsibilities include customer relationship management and appointment scheduling.
Responsibilities
- Independently initiate contact with our existing customers
- Proactively schedule appointments for consultations in our retail stores
- Maintain and expand existing customer relationships
- Provide telephone advice to customers on products, pricing, and the KIND consultation process
- Work independently based on clearly defined targets
Requirements
- Telemarketing experience is desirable; career changers are welcome
- Availability of at least 25 hours per week
- Enjoy structured, goal-oriented customer communication and performance- and results-oriented work
- Confident, empathetic, and persuasive manner when dealing with customers
- Comfortable both in customer support and active sales
- Strong customer and service orientation and a high awareness of quality
- Independent, reliable, and self-motivated approach to work
- Motivation to take on new tasks and to achieve goals together
Benefits
- Structured onboarding and a well-coordinated team where personal commitment and mutual support come first
- A growing, modern environment with opportunities to shape your role and short decision-making processes
- Flexible working hours model, partial remote work, and a modern workplace on the KIND campus
- Daily freshly prepared meals in our subsidized company restaurant — regional, organic quality, with a vegetarian option available every day
- Employee discounts of up to 50% for staff and 30% for family members on our KIND products (glasses & hearing systems)
- Corporate Benefits — attractive employee offers from renowned partners
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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