Director of Enterprise Marketing Transformation advancing operational efficiency through AI and automation. Leading multiple initiatives to optimize healthcare financial experiences at Zelis and enhance operational change.
KK
Hybrid Customer Service Center Representative, Outbound Telemarketing Consultant, Part-time/Full-time (m/f/d)
Posted 3 months ago
About the role
- Contacting existing customers to schedule consultations for KIND services while managing customer relations at a leading company in hearing and optometry.
Responsibilities
- Independent outreach to our existing customers
- Proactively scheduling appointments for consultations at our retail stores
- Maintaining and developing existing customer relationships
- Telephone-based customer consultations regarding products, pricing, and the process of KIND consultations
- Working independently based on clearly defined targets
Requirements
- Experience in telemarketing is desirable; career changers are welcome
- Availability of at least 25 hours per week
- Enjoyment of structured, goal-oriented customer communication and a performance- and results-oriented work style
- Confident, empathetic, and persuasive manner in customer interactions
- Comfortable with both customer support and active sales
- Strong customer and service orientation and a high sense of quality
- Independent, reliable, and self-driven working style
- Motivation to take on new tasks and to achieve goals together
Benefits
- Structured onboarding and a well-coordinated team where personal commitment and mutual support come first
- A growing, modern environment with opportunities to shape your role and short decision-making paths
- Flexible working hours, partial remote work, and a modern workplace at the KIND Campus
- Daily freshly prepared meals in our subsidized company restaurant – regional, organic quality and always with a vegetarian option
- Employee discounts of up to 50% for staff and 30% for family members on our KIND products (eyewear & hearing systems)
- "Corporate benefits" – attractive employee offers from well-known providers
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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