Director of Enterprise Marketing Transformation advancing operational efficiency through AI and automation. Leading multiple initiatives to optimize healthcare financial experiences at Zelis and enhance operational change.
KK
Hybrid Customer Service Center Representative, Outbound Telemarketing Consultant (part-time / full-time)
Posted 2 months ago
About the role
- Kundenberater im Telemarketing für KIND, verantwortlich für Kundenkontakt und Terminvereinbarung. Fokus auf Kundenberatung und Pflege von Kundenbeziehungen im modernen Hörakustik und Augenoptik Umfeld.
Responsibilities
- Independently initiate contact with our existing customers
- Actively schedule appointments for consultations in our stores
- Maintain and expand existing customer relationships
- Provide telephone-based customer advice on products, pricing and the KIND consultation process
- Work independently and take responsibility based on clearly defined targets
Requirements
- Experience in telemarketing is desirable; career changers are welcome
- Availability from at least 25 hours per week
- Enjoy structured, goal-oriented customer communication and performance- and results-oriented work
- Confident, empathetic and persuasive demeanor in customer interactions
- Comfortable with both customer support and active selling
- Strong customer and service orientation and a high commitment to quality
- Independent, reliable and self-directed working style
- Motivated to take on new tasks and to achieve goals together
Benefits
- Structured onboarding and a well-coordinated team where personal commitment and mutual support come first
- A growing, modern environment with opportunities to shape your role and short decision-making paths
- Flexible working hours, partial remote work and a modern workplace at the KIND Campus
- Daily freshly prepared meals in our subsidized staff restaurant – regional, organic quality and always with a vegetarian option
- Employee discounts of up to 50% for staff and 30% for family members on our KIND products (glasses & hearing aids)
- "Corporate benefits" – attractive employee offers from well-known providers
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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