Senior Sales Advisor: Senior Enrolment Consultant at Keypath Malaysia Office. Leading enrolment efforts while mentoring new team members and exceeding sales targets in a hybrid environment.
Responsibilities
Drive your sales career forward with Keypath — earn big, lead by example, and empower students to transform their futures.
Consistently exceed student enrolment targets (both retention and new acquisition)
Meet productivity metrics as set with manager (typically 250+ calls per week and 25+ Inbound Calls)
Consistently achieve 80%+ call quality
Qualify leads effectively, understanding student needs, and clearly articulating program benefits and career outcomes.
Use CRM systems to track lead activity, follow-ups, and manage the enrolment pipeline.
Work collaboratively with marketing, operations, and academic teams to ensure a seamless student experience.
Stay up to date with program offerings, industry trends, and competitor activity.
Display deep understanding of the student needs and how partner and program value propositions meet those needs.
Provide guidance and support during onboarding of new starters.
Recognise coaching opportunities within the team and work with the Senior Manager for skill enhancement.
Requirements
Higher education or experience in relevant industries
A minimum of 5 years of sales experience, preferably across a diverse range of industries.
Experience within the Education Industry is highly valued.
Proven ability to understand and prioritize a sales pipeline relative to sales cycle.
Demonstrated achievement of sales targets or KPIs in previous roles.
Proven learning agility, quickly comprehending complex product and service offerings and being able to translate to a consultative sales conversation with prospective students.
Demonstrated horizontal and informal leadership ability, fostering a positive and productive team environment.
Demonstrated ability to facilitate effective collaboration across teams
Proven ability to be a champion for team culture, promoting a collaborative and supportive atmosphere.
Knowledge of partner operations is highly valued, including but not limited to partner policies, processes and program portfolio.
Ability to thrive in a dynamic, rapidly evolving work environment, displaying a growth mindset that embraces change & implements continuous improvement initiatives.
Technical Proficiency in Microsoft Office Suite.
Proficient in using CRM and telephony systems to streamline and enhance operational efficiency.
Self-motivated and independent, capable of managing tasks effectively with minimal supervision.
Availability to work on different shifts; standard working hours: Monday – Friday 9AM – 6PM, rotational shifts may be required including occasional late shifts (12PM – 8PM), and Saturday shifts (1-2 times every 2 months).
Benefits
Hybrid work arrangement
Competitive compensation package – Base salary plus uncapped individual and team-based incentives
All necessary equipment for success, including a laptop
Remote onboarding program to get you up and running
Access to health and wellbeing programs, including Employee Assistance and Mental Health Days
Learning and growth opportunities, such as LinkedIn Learning, Career Development Programs, and Learning Labs
Employee-led initiatives like Culture Club, Team Green, Sustainability, and more
Company events and activities, both in-office and remote
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