Customer Service Representative serving clients from Czech Republic and Slovakia via email and phone. Collaborating with sales team to support Kennametal partners and ensuring service quality.
Responsibilities
obsługa klientów z Czech i Słowacji poprzez e-mail i telefon
współpraca z zespołem sprzedaży oraz innymi działami w celu wsparcia partnerów Kennametal
tworzenie i weryfikacja dokumentów sprzedażowych (proces Order to Cash)
praca z systemami SAP, CRM, MS Office, Genesys
aktywne budowanie relacji z klientami i dbanie o wysoką jakość obsługi.
Requirements
posługujesz się biegle językiem czeskim w mowie i piśmie oraz znasz język angielski na poziomie podstawowym
potrafisz skutecznie komunikować się z innymi
umiesz dobrze priorytetyzować zadania
masz doświadczenie w obszarze Customer Service (dodatkowy atut)
znasz język słowacki (dodatkowy atut)
posiadasz znajomość SAP oraz Excela (dodatkowy atut).
Benefits
pracę w modelu hybrydowym
kompleksowe szkolenie od podstaw
stabilne warunki zatrudnienia
atrakcyjny pakiet benefitów, w tym: Multisport, karta lunchowa, kursy językowe i rozwojowe, opieka medyczna Medicover oraz wiele więcej.
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