IT Support Specialist for VALUE AG analyzing technical issues and improving processes with a focus on user support and documentation. Flexible work location between Leipzig and remote options available.
Responsibilities
Handling and prioritization of internal and external support requests
Analysis of incidents and assessment of their impact
Validation of error reports and documentation
Creation and maintenance of user guides and knowledge articles
Proactive identification of incident patterns and suggestions for improvement
Close communication with stakeholders and development teams
Requirements
Several years of experience in IT support or technical customer service
Systematic analysis of incidents
Experience with ticketing systems
Microsoft Office suite
Structured and reliable working style
Service- and solution-oriented approach
Experience with SQL and server logs is an advantage
Biologist/Permit Specialist managing environmental permits for transportation projects at Oregon Department of Transportation. Collaborating on project proposals and ensuring regulatory compliance in environmental services.
Senior Lead, Enterprise Architecture at GlobalFoundries overseeing NAS and HPC storage platforms. Architecting resilient solutions for semiconductor design workloads across global environments.
HubSpot Systems Support Specialist responsible for administering HubSpot and ensuring data accuracy. Supports Central Operations teams with data management and issue resolution in a hybrid environment.
Systems Support Specialist offering day - to - day support for central management systems in Mumbai. Involves user management, data hygiene, and operational assistance.
IT support role providing technical assistance for Projektron BCS software utilized by over 820 customers. Responsibilities include 2nd level support, customer contact, and technical feasibility assessments.
Director of Food & Facilities Operations providing leadership across multiple sites at Aramark. Responsible for operational excellence, client satisfaction, and team development in food services.
Help Desk Analyst providing support for technical issues in IT services for legal and professional service firms. Troubleshooting customer inquiries via various communication channels.
IT Support Specialist providing technical support in Sydney office. Supporting office expansion and onboarding new starters while managing AV technology and IT service requests.
Infrastructure Specialist defining hybrid multicloud architecture, ensuring operational consistency and security for MDS. Collaborating with teams to improve productivity and implement automation in IT infrastructure.
Nurse Unit Manager leading the Adult Mixed Specialty Unit at St Vincent’s Private Hospital Northside. Overseeing operations and mentoring nursing staff for clinical excellence and patient care.