Assistant Manager in Finance Data & Analytics Office managing data strategy alignment and operational demands. Collaborating across teams to implement change and improve customer outcomes.
About the role
- Senior Payments Manager overseeing payment operations and relationships with payment service providers in Limassol. Managing transaction processing and compliance in a hybrid work environment.
Responsibilities
- Oversee relationships with payment service providers (PSPs) and payment partners
- Negotiate contracts, fees and service-level agreements with payment providers
- Monitor PSP performance, uptime and compliance with agreed terms
- Ensure deposit and withdrawal flows are secure, fast and reliable
- Identify and resolve payment-related issues, delays and failures
- Review rejected transaction rates and implement solutions to reduce failures
- Prepare monthly reports on PSP performance and transaction volumes to optimize limits
- Ensure all PSP activities comply with KYC, AML and regulatory requirements
- Conduct due diligence on existing and potential PSP partners
- Maintain documentation for audits and regulatory inspections
- Coordinate with Operations and Finance teams to ensure smooth transaction processing
- Review and optimize PSP fees and propose cost reduction strategies
- Track KPIs including processing speed, error rates, cost efficiency and client satisfaction.
Requirements
- Bachelor’s degree in Finance, Business Administration or related field
- 3+ years of experience in payment operations within forex or CFD industry
- Strong knowledge of PSPs, payment gateways and transaction flows
- Good understanding of KYC, AML and regulatory frameworks
- Experience in vendor management and negotiation with payment providers
- Strong analytical, organizational and problem-solving skills
- Leadership experience managing operational or payments teams.
Benefits
- Excellent remuneration package based on experience, skills and performance
- Comprehensive private medical insurance
- Performance-based end-of-year bonus
- Hybrid working arrangement (3 days office, 2 days home) after initial 3 month nesting period
- Ongoing training and professional development opportunities
- International working environment
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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