Operations Officer I executing banking transactions accurately and supporting service delivery improvements. Engaging with partners and ensuring compliance with established procedures in Montréal, Canada.
About the role
- Operations Administrator supporting daily operations at Journey Capital, ensuring accuracy and compliance while managing client inquiries.
Responsibilities
- Review the accuracy of client information entered in our systems
- Generate contracts
- Facilitate the disbursement and collection of funds
- Register and monitor collateral
- Act as the first point of contact for client inquiries
- Prioritize and manage workload for transaction processing
- File and maintain incident management tickets
- Execute ad-hoc tasks from the Manager of Operations
Requirements
- Proactivity and assertiveness
- Relentless problem-solving ability
- Strong communication skills in English and French
- Strong collaboration skills
- Ability to learn and establish yourself as an expert
- Nimble learning and experiential learning
- Self-motivation
- Detail-orientation
- A DEC or university degree (an asset)
- Ability to multitask and prioritize daily workload
- Ability to uphold strict workplace discretion and confidentiality
- Ability to work in a fast-paced environment
- Tech-savviness
- Customer service experience
Benefits
- Competitive compensation
- Flexible work schedule
- Remote or in-office work
- Personalized benefits program
- $1,500 for professional training and classes
- Free English or French tutoring classes
- Free gym access
- Free coffee & snacks
- Regular events & team building activities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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