Operations Officer II providing operational support and transaction processing for TD's Personal & Commercial Banking sector. Collaborating with partners to ensure service quality and compliance with regulations.
Responsibilities
Provide a broad range of operational support and perform general to specialized transactions
Communicate with partners in a professional manner
Execute transactions accurately and on time
Support partners with incoming transactions, validating information as needed
Investigate and escalate non-standard activities when appropriate
Participate fully as a member of the team, contribute to a positive work environment
Requirements
Undergraduate degree/college diploma preferred and/or 1+ year relevant experience
Strong understanding of customers/partners needs
Knowledge of TD products and processes in order to execute transactions accurately
Must exercise discretion in managing correspondence and information
Ability to comply with internal and industry regulations
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