Sales Manager engaging B2B clients for our innovative SaaS solutions. Driving customer success with a focus on relationship building and sales tactics while supporting a dynamic team.
About the role
- Groups Coordinator providing end-to-end coordination and admin support for group bookings at Journey Beyond. Engaging with Business Development Managers and Trade Partners to enhance guest experiences.
Responsibilities
- Provide end-to-end coordination and admin support for group bookings
- Work closely with Business Development Managers, Trade Partners and the wider Groups team
- Ensure smooth communication and accurate details from enquiry to delivery
- Help grow group business by uncovering new opportunities
- Assist with day-to-day Groups and Charters queries from internal and external stakeholders
- Manage group allocations, availability and special requirements
- Ensure clear communication of group requirements to relevant internal stakeholders
- Support BDMs with monthly group meetings
- Conduct analysis of current processes to identify inefficiencies
- Create Groups Pack including marketing collateral and information
- Identify opportunities to streamline group booking processes
- Collaborate with Business Analyst on non-escorted groups
Requirements
- Experience in coordination, administration, sales support or reservations
- Strong communication and interpersonal skills across varied stakeholders
- Confidence working with systems, databases and booking processes
- Excellent organisational and project management abilities
- A proactive mindset with strong accountability
- Calm, solutions-focused approach in a fast-paced environment
- High attention to detail and professional presentation
- Creative thinking with an ability to generate new ideas and improvements
- Ability to manage multiple priorities and deadlines simultaneously
- A collaborative, team-focused attitude
Benefits
- Generous discounts on Journey Beyond travel and experiences
- Study Assistance Policy
- Employee Referral Policy
- Parental Leave program
- Purchased Leave policy
- Private Health discounts
- Employee Assistance Program
- Discounts on Journey Beyond merchandise
- Flexible working environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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