Senior Operations Risk Manager at Manulife handling global operational risk initiatives. Leading risk governance programs and collaborating with senior leadership in the insurance sector.
About the role
- Director leading business persona strategies at Johnson & Johnson, driving organizational transformation and modernization of global operations in healthcare innovation.
Responsibilities
- Develops and cultivates the strategic persona framework across People, Process, Data and Technology fronts aligned to business priorities
- Acts as a strategic advisor to business leaders, guiding resistance management, communication, and targeted persona adoption strategies
- Champions cross functional engagement
- Orchestrates impact assessments that explicitly include retrofit, current and future assessments of ways of working, SOPs, training, communications and downstream provisioning impacts
- Engages with key business partners at global functional and local site levels as required to drive relevant role mapping execution and persona governance
- Sets and report persona key performance indicators to program leadership and other councils and forums
Requirements
- Minimum of High School or equivalent diploma/degree is required
- Bachelor's / University or higher degree is strongly preferred, with a focused degree in Supply Chain, Business, Technology, Engineering, or other related field
- 8+ years of in-depth, leadership experience delivering change management principles, persona / role based methodologies, and strong technical prowess
- Deep expertise in end-to-end supply chain operations, with a strategic understanding of cross-functional dependencies and customer engagement points
- Comprehensive expertise in crafting and implementing coordinated business architecture
- Distinguished customer management and persuasive influencing abilities, with extensive experience facilitating governance and chairing senior leadership forums
- Demonstrated leadership in orchestrating large-scale transformation, driving critical shifts in operational models
Benefits
- Inclusive work environment
- Health is everything
- Innovative healthcare solutions
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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