Customs Manager overseeing customs and biosecurity operations for Kmart Group. Leading a team to ensure accurate import/export clearances and maintain regulatory relationships.
Responsibilities
Leading a team of Compilers and Classifiers to deliver accurate, compliant customs lodgements across air and sea freight.
Managing daily workflow, allocating tasks and ensuring clearance timelines and KPIs are consistently met.
Overseeing tariff classification, valuation, document accuracy and end-to-end compliance with the Customs Act, ABF, DAFF and related regulatory requirements.
Acting as the escalation point for complex entries, biosecurity holds and technical queries.
Ensuring >99% clearance before ETA and accurate classification ahead of freight forwarder due dates.
Identifying process improvements to reduce delays, improve data integrity and support operational efficiency.
Maintaining strong working relationships with ABF, DAFF and internal stakeholders across DC, Inventory, Merchandising and Finance.
Supporting a strong team culture through coaching, development, goal setting and ongoing performance feedback.
Requirements
A current Customs Broker Licence and DAFF accreditation.
5–7 years’ experience in customs, including working with ABF, DAFF and other regulatory agencies.
Experience supervising licensed brokers or customs coordinators.
Strong knowledge of tariff classification, valuation, FTA rules and biosecurity requirements.
Experience using systems such as Expedient, Microstrategy and Microsoft Office.
Excellent communication and stakeholder management skills.
A proactive, adaptable approach and a commitment to continuous improvement.
Benefits
Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings.
Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!
Opportunity to participate in a bonus program.
Inclusive parental leave, and ongoing support through our partnership with Circle In.
A dynamic learning and support program.
Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor.
A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes.
Great career opportunities across the broader Wesfarmers Group.
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