Hybrid Marketing Operations Manager

at Johnson & Johnson

• Job title: Marketing Operations Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $102,000 - $177,100 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Danvers, United States

About the role

• Overseeing IFU project management and process standardization for Johnson & Johnson's cardiac team. Developing operational strategies for smooth project execution and regulatory compliance.

Responsibilities

• Accountable for ensuring IFU changes align to project timelines and Quality systems
• Leads overall orchestration and prioritization of IFU projects
• Maintains oversight of IFU production backlog including driving execution of production tasks, and ensuring status of projects and activities is accurate and current
• Facilitate cross-functional and cross-platform projects, communications, and governance
• Drives consistency and efficiency of processes and facilitates continuous improvement
• Ensures all requests follow standard processes and contain required information
• Facilitates communication between project originators, Product Managers, labeling experts and any other parties to clarify requirements
• Maintains tracking of new, in-flight and released projects in Roadmunk tool
• Provides reporting on project status including risks and actions required, escalating appropriately as needed
• Works with Project Teams to align on priorities, including balancing potentially competing business objectives
• Creates and coordinates production tasks, driving accountability for timely and accurate execution
• Engages with translation vendor, ensuring timely and accurate delivery of certified translations
• Maintains project backlog and contributes to defining execution strategy
• Hosts regular strategy and project review meetings and facilitates executive communication
• Supports internal operations goals including system and process improvement, strategic initiatives, stakeholder enablement, SharePoint site maintenance, etc.
• Drives continuous improvement in systems, process, and communications

Requirements

• Minimum 6 years of work experience with 5 years of experience in Operations, Product Lifecycle, or Project Management, preferably in MedTech or other regulated industry
• Bachelor’s degree preferred
• Proficiency in Microsoft Office365, Adobe Acrobat
• Experience with Project Management tools (e.g., Smartsheet, Roadmunk, or similar)
• Strong communication and collaboration skills, including experience coordinating diverse cross-functional teams
• Strong skills in project governance, status reporting, and risk/issue management
• Tolerance and flexibility within a fast-paced environment
• Attention to detail including review of written materials
• Strong understanding of labeling, technical documentation, regulatory compliance, and other product lifecycle requirements preferred; relevant experience could include Quality Systems, Document Control Operations, Sr. Tech Writers, Process Owners/Engineers

Benefits

• Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program.
• Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• 10 days Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year