Fleet Regional Operations Associate managing day-to-day fleet operations at Johnson & Johnson. Collaborating with internal teams and external vendors to ensure operational excellence and efficiency.
Responsibilities
Partner with leadership to manage day-to-day fleet operations, including vehicle acquisition, maintenance, fuel management, compliance, risk mitigation, and stakeholder engagement.
Coordinate daily fleet activities (e.g., vehicle delivery and return, maintenance, repairs) to ensure operational efficiency and deliver a positive experience for fleet-eligible employees.
Act as a primary contact and liaison between LCs, FMCs, OEMs, vendors, and internal J&J functions to maintain strong relationships and resolve issues.
Balance local business needs with J&J’s global fleet strategy by collaborating with internal stakeholders on forecasting, vehicle specifications, and operational requirements.
Support implementation of strategies and process improvements to drive cost-effective and efficient fleet operations.
Monitor supplier performance against KPIs and service level agreements to ensure quality and compliance.
Analyze regional fleet performance data and provide insights to optimize costs and efficiency.
Resolve escalations from fleet-eligible employees (e.g., maintenance issues, pool car availability, vehicle replacement).
Provide regular updates on regional fleet activities, risks, and challenges to the GS Fleet Operations Manager.
Requirements
Bachelor's degree in business administration, Logistics, Supply Chain Management, or related field.
2+ years of experience in fleet operations, procurement, or related roles.
Proven experience managing relationships with FMCs, OEMs, and suppliers, with a track record of meeting KPIs.
Strong analytical, problem-solving, communication, and project management skills.
In-depth knowledge of fleet operations best practices and regional regulations withing EMEA.
Excellent written and spoken English is required; additional European languages such as Italian are advantage.
Ability to adapt quickly, work flexibly, and collaborate effectively in a global, evolving environment.
Benefits
Be part of building a global fleet function from the ground up.
Work in a collaborative, innovative, and inclusive environment.
Drive meaningful impact across regions and functions.
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