Director of Dealer Operations leading a large team in the investment industry. Focused on service delivery, training, and strategic improvements.
About the role
- Operations Lead managing the delivery of facility management services for JLL. Overseeing teams in housekeeping, engineering, transport, and more across multiple locations in India.
Responsibilities
- Lead the JLL management team in delivering facility management services, including housekeeping, engineering, transport, helpdesk, food & beverage, and pest control.
- Ensure maintenance services meet contractual commitments and remain within budget.
- Evaluate Service Levels and Performance Indicators with client representatives and create mechanisms to assess subcontractor performance.
- Set annual cost-saving and energy efficiency goals.
- Review performance of JLL staff and conduct periodic performance appraisals.
- Liaise with the client’s finance team.
Requirements
- Bachelor’s degree in any discipline.
- Minimum of 12+ years of experience, preferably in a corporate environment.
- Demonstrated ability to work effectively as part of a team.
- Proven ability to initiate and implement improvement initiatives.
- Experience working with multinational organizations.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible working hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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