Senior IT Engineer taking ownership of complex issues and mentoring junior engineers at a hybrid role in Edinburgh. Engaging with clients and ensuring IT systems security and reliability.
About the role
- IT Manager overseeing the global IT function for Engineering & Automation Applications at Jabil. Responsible for service delivery and application lifecycle across all company sites.
Responsibilities
- Own and manage the global IT delivery and operations of the Global Engineering & Automation Applications tower
- Define and execute the IT strategy for the E&A application tower in alignment with enterprise and digital transformation goals
- Lead a global virtual team of IT specialists and coordinate with regional/ site IT for deployment, development and support activities
- Act as primary IT point of contact for E&A application programs across business units and manufacturing leadership
- Ensure platform stability, performance, compliance, and availability in a regulated manufacturing environment
- Drive continuous improvement and service excellence through metrics, governance, and proactive risk management
- Manage vendor relationships, license contracts, and service escalations related to Global E&A applications tower
- Lead system lifecycle planning including upgrades, patching, and obsolescence management
- Own change and release processes to minimize operational disruption and maintain audit readiness, as applicable
- Manage IT financials for the E&A application team including budgeting, forecasting, and cost optimization
- Support the preparation of business cases and ROI analyses for strategic initiatives and platform investments
- Partner with internal security, infrastructure, and compliance teams to maintain a robust control framework
- Contribute to the global IT leadership community, sharing best practices and aligning to corporate IT standards
- Support audit readiness, corrective actions, and resolution of any system non-conformances
- Build and develop team capabilities to support current needs and future evolution
- Select, develop, and evaluate personnel (internal/ external) to ensure the efficient operation of the IT function
- Coordinate the work schedules, priorities, and performance management of IT personnel.
- Demonstrate a commitment to customer/ business service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making business issues a priority
- Understand and embrace the global IT strategic direction
- Adhere to all safety and health rules and regulations associated with this position and as directed by leadership
- Enforce and follow all applicable procedures and policies within IT and the company
- Participate in internal audit programs and drive non conformance issues to conclusion
- Support/ Govern Project Management, as required
- May perform other duties and responsibilities as assigned
Requirements
- Proven track record managing global or multi-site Application deployments
- Previous leadership experience in a matrix or CoE structure preferred
- Experience working with Global Engineering & Automation Applications is a strong plus
- Familiarity with ITIL practices, GxP/regulated environments, and manufacturing operations
- Ability to participate in projects to ensure regional/ global readiness
- ITIL Process Management knowledge to ensure compliance and use of global, regional and/ or site defined processes
- Experience in ensuring processes/ people is in place to support area of responsibility.
- Understanding of Licensing and Contracts.
- Ability to work effectively under pressure with constantly changing priorities and deadlines.
Benefits
- medical, dental, and vision insurance plans
- paid time off accruing at a rate of 3.07 hours during your first year of employment
- 4 weeks of paid parental leave
- 11 company-paid holidays (9 fixed holidays and 2 optional floating holidays)
- 401(k) retirement plan
- employee stock purchase plan
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