Account Executive, SMB Sales role focused on new customer acquisition for T - Mobile's wireless services. Managing sales through prospecting and customer relationship development in Phoenix area.
About the role
- Executivo de Contas at Ituran managing client relationships, focused on retention and business expansion. Engaging with B2B partners to drive growth and satisfaction.
Responsibilities
- Manage the portfolio of active clients, with a focus on relationship management, retention and account expansion;
- Conduct periodic follow-up meetings (business reviews) to identify upsell and cross-sell opportunities;
- Map stakeholders and clients' needs to propose tailored solutions;
- Act in a consultative manner, ensuring the best customer experience and satisfaction with contracted products and services;
- Keep CRM records up to date and report performance indicators;
- Collaborate with internal teams to ensure delivery of customer value;
- Anticipate churn risks and propose corrective actions;
- Meet growth targets for the client base and relationship KPIs.
Requirements
- Previous experience in account management, commercial partnerships, or B2B sales (Farmer profile);
- Experience in partner relationship management and development, focusing on retention, business expansion and increasing share within the base;
- Experience conducting commercial meetings, solution presentations and business reviews with partners;
- Knowledge of CRM systems (Pipedrive, Salesforce, HubSpot or similar) for portfolio, opportunity and pipeline management;
- Ability to analyze results and indicators (KPIs), such as revenue, churn, client-base growth and partner performance;
- Intermediate knowledge of Microsoft Office suite;
- Valid Category B driver's license (CNH) and availability to travel throughout Brazil.
Benefits
- Competitive salary
- Meal or food allowance
- Transportation allowance
- Health insurance
- Healthtech platform - Dr. Alper
- Dental plan
- Pharmacy assistance
- TotalPass: gym network membership
- Education assistance (some rules apply for requesting this benefit)
- Career development opportunities: online learning and corporate education programs
- Agreements with educational institutions that provide discounts on courses
- Quality of Life Program - Qualituran
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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