ServiceNow CSM Architect leading optimization of customer management solutions in utilities. Collaborating across teams for innovative solutions that enhance customer engagement.
About the role
- Security Consultant guiding clients on security matters and developing mitigation plans for their needs. Joining ISH, a leader in cybersecurity solutions and innovation.
Responsibilities
- Monitor requests that align with clients' needs and objectives based on the contracted scope;
- Provide assisted follow-up, developing effective mitigation plans together with the client-facing teams;
- Act as the focal point for security-related issues and client advisory, offering targeted guidance.
Requirements
- Minimum of 1 year of experience in information security;
- Basic knowledge of incident management, crisis response, and risk mitigation.
- Nice to have:
- English language proficiency;
- Understanding of Governance, Risk and Compliance (GRC) practices.
Benefits
- Health plan with no monthly fee for you (co-payment model);
- Dental plan with no monthly fee for you;
- Life insurance;
- Pipo Saúde: Digital broker for health and corporate benefits;
- Zenklub: Emotional health and well-being platform, with special discounts;
- TotalPass: Platform that connects you to various networks to support your well-being (and your family's);
- Private pension plan;
- Transportation voucher;
- Meal or food allowance;
- Birthday day off: Take a day off during your birthday month;
- Casual ISH – Comfort and professionalism together: choose an outfit that reflects your well-being while respecting the workplace environment;
- Breakfast and afternoon fruit offerings to boost presence-based routines;
- Employee referral program with cash bonuses;
- Onboarding Kit: We prepare a comprehensive kit to support your day-to-day work.
- Deeplearning: Our Corporate University - a space dedicated to continuous development for our employees, with courses, trainings, and workshops focused on professional and personal growth;
- Opportunities for professional growth;
- Culture of feedback and development;
- Exclusive leadership programs;
- A relaxed environment that breathes innovation; our leadership is accessible — doors are always open and you can find them in the company corridors.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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