Clinical Services Manager ensuring safety readiness and clinical oversight at dialysis clinics. Collaborating with leadership to enhance clinical outcomes and coach clinic teams towards improvement.
IO
Hybrid New Arrival Case Manager
Posted 2 months ago
About the role
- New Arrival Case Manager providing essential support to immigrant and refugee families adjusting to life in the U.S. Engaging in community resources navigation and advocacy within the organization.
Responsibilities
- Provide essential case management support to new arrival individuals and families
- Help clients navigate community resources, advocate on their behalf with service providers
- Connect clients with community to support self-sufficiency
- Engage in outreach and community engagement to ensure program knowledge
- Provide pre-planning for new arrivals including connection to housing programs
- Complete intake of clients to screen for eligibility and complete all intake paperwork
- Support enrollment in necessary or supportive government programs (e.g. social security, TANF, SNAP, WIC, Medicaid)
- Support navigation and advocacy with various essential health and social services and resources
- Meet with clients in their homes as well as in community locations as needed
- Track individual’s participation and other program metrics
- Make referrals as needed to both internal IRCO programs or external partners
- Participate in case reviews with other team members
- Complete all required closing documentation at case closure
- Participate in staff meetings, trainings, committees, and other activities to support the sector
Requirements
- Fluency in English and a 2nd language commonly spoken by immigrants and refugees required. (Dari, Pashto, Ukrainian, Rohingya preferred)
- Must be able to pass extensive Background Check
- Must possess a valid driver’s license and verification of current auto-insurance and have full use of automobile during work hours
- Experience working with refugee and immigrant communities, particularly new arrivals
- Experience with case management and resource referral
- Experience working with individuals and families navigating daily tasks
- Ability to discuss sensitive topics (e.g. physical health, trauma, mental health, financial insecurity, food insecurity) with care and respect
- Experience communicating with individuals with various backgrounds, community focused alignments, community traditions, and income and opportunity status
- Demonstrated ability to work effectively independently and as part of a team
- Strong computer skills including proficiency in the use of Microsoft programs and applications
- Strong communication skills in a multilingual, multi-background organization
- Strong ability to work with multi-background staff in a team setting
- Ability to function in a positive manner in a demanding work environment, to demonstrate a high degree of flexibility, to respond to priorities and schedules that change frequently, and to meet commitments
Benefits
- Many flexible working arrangements and schedule
- Amazing opportunity to work with people who come from all over the world
- Work that helps your community
- 3 to 6 weeks of PTO per year
- 401k match of over 100% on first 5%, immediate vesting
- 3% match for student loans or college savings
- 12 Paid Holidays and 1 Floating Holiday
- Medical & Dental insurance options with 90% coverage for employee AND Families, no deductibles
- Employer Paid Life, Short term, and Long-term Disability Insurance
- Flexible spending account
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