People & HR Operations Specialist supporting HR functions for ION Markets in Pisa. Responsibilities include HR operations, compliance, and onboarding processes with advanced technology leveraging.
Responsibilities
Maintain and update employee records across HRIS, ensuring data accuracy and GDPR compliance
Support contract management: preparation of employment contracts, amendments, extensions, and termination documentation in line with applicable CCNL and Italian labor law
Assist with payroll-related inputs (attendance, leave, variable compensation data) in coordination with payroll/finance
Handle employee inquiries on HR policies, procedures, benefits, and contractual matters — acting as a first point of contact with a service-oriented approach
Support mandatory compliance activities (communications to authorities, mandatory training tracking, health & safety documentation)
Prepare HR reports, dashboards, and documentation for internal stakeholders
Assist in posting job ads, screening candidates, and scheduling interviews
Coordinate with hiring managers throughout the recruitment process
Maintain candidate records in the ATS and support recruitment KPI tracking
Liaise with talent suppliers, staffing agencies, and university career centers
Coordinate onboarding documentation, induction sessions, and orientation activities
Support employee lifecycle processes: probation reviews, internal transfers, offboarding
Ensure compliance with HR policies at each stage
Leverage AI/LLM tools to streamline and automate repetitive HR workflows (e.g., document drafting, data extraction, reporting, FAQ handling)
Proactively identify opportunities to improve HR processes through technology
Stay current on AI tools relevant to HR and act as a resource for the broader HR team
Support employer branding initiatives on social media, job boards, and at job fairs
Contribute to internal engagement and communication initiatives
Work cross-functionally with internal teams across both legal entities
Provide timely, empathetic communication to employees and candidates alike
Requirements
Master degree in Humanities, Digital Humanities, Economics, or Law.
Native Italian speaker and English proficiency (minimum B2 level).
2–5 years of experience in an HR generalist or HR operations role
Working knowledge of Italian labor law and CCNL regulations
Experience with HRIS platforms (e.g., Workday, SAP SuccessFactors, Zucchetti, or similar)
Proficiency in data analysis and reporting tools: advanced Excel (pivot tables, VLOOKUP/XLOOKUP, Power Query) and experience with BI tools (e.g., Power BI, Tableau, or Looker) to build HR dashboards and support data-driven decision making
Familiarity with AI/LLM tools (e.g., ChatGPT, Copilot, Claude) and genuine interest in applying them to automate and improve HR workflows
Fluent in Italian; professional proficiency in English
Benefits
Important notes:
According to the Italian Law (L.68/99) please note that candidates from the disability list will be given priority.
Due to the high volume of applications, only those candidates that meet the required criteria for selection will be contacted.
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