Junior Sales Manager for B2B customer acquisition at hey contact heroes. Responsible for identifying potential clients and maintaining a sales pipeline.
About the role
- Sales Manager shaping proactive customer engagement in Germany at ab in den urlaub. Managing outbound sales strategies and team performance while ensuring customer satisfaction.
Responsibilities
- Responsibility for our sales activities: shaping proactive customer outreach in telephone-based travel advisory
- Develop and implement effective communication strategies
- Manage performance using clear KPIs and continuously optimize processes
- Create persuasive conversation guides
- Develop modern coaching methods
- Operational management of your team
- Set clear objectives, conduct regular 1:1 coaching sessions, call listenings and team huddles
- Ensure GDPR-compliant processes
Requirements
- Completed commercial vocational training or a degree in sales, communications or business administration
- Many years of successful practical experience
- Several years of experience in outbound sales (opt-in), including multiple years in a leadership role
- Proven success in team management, motivation and development
- Experience as a sales trainer
- Experience with 1:1 coaching, team huddles and call listenings
- Confident handling of metrics such as conversion rate, revenue/TTV, cancellation rate and add-on product rate
- You optimize sales processes and ensure compliance and quality standards (e.g., GDPR, consent for call recordings)
- Very good German skills (at least C1) and solid English skills (at least B2)
- Experience in the travel industry is an advantage but not required
- Experience with CRM and ACD systems (e.g., Dynamics 365 Omnichannel) is a plus
Benefits
- Permanent employment contract, full-time or part-time
- At least 30 days of vacation (+ additional leave for long-term employees)
- Anniversary program to reward your loyalty
- Flexible working hours, option for mobile work throughout Germany and temporarily abroad
- Central offices with excellent transport connections in Leipzig
- Regular company and team events
- Subsidies for your lunch, healthcare and a special gift for your birthday, wedding and/or the birth/adoption of a child
- Subsidy for the Deutschlandticket
- Occupational health management with a variety of health offers such as coaching, counseling and prevention programs
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