Platform Product Manager at International SOS responsible for product vision and strategy with a focus on workflow solutions. Collaborating with engineering and product teams for platform integration and success.
Responsibilities
Own the product vision, strategy, and roadmap for your assigned shared platform(s)
Define the platform’s value proposition, target users, and success metrics
Ensure the platform delivers reliable, scalable, and reusable capabilities that reduce friction for product experience teams
Partner with an engineering team to translate platform strategy into deliverable milestones
Maintain and prioritise a backlog that balances feature development, technical health, and operational excellence
Make trade-offs between speed, flexibility, and standardization within your platform scope
Engage and collaborate with product managers, engineers, and tech leads who consume your platform
Gather and synthesize feedback to identify pain points, unmet needs, and adoption barriers
Ensure APIs, components, and workflows are intuitive, well-documented, and easy to integrate
Collaborate with other platform product managers to ensure alignment across shared platforms
Manage dependencies and integration points between platform teams
Contribute to org-wide platform principles, standards, and governance
Define and track success metrics such as adoption, usage, reliability, performance, and customer satisfaction
Drive platform adoption through enablement, communication, and iteration
Use data and feedback to continuously improve the platform experience
Anticipate future needs and scaling challenges as product usage grows
Help establish patterns and best practices that promote consistency without over-constraining teams
Advocate for investments in platform health, resilience, and long-term maintainability
Requirements
Extensive product management experience, with experience owning platform or internal products
Experience of developing a workflow engine
Proven track record owning a product area end-to-end, ideally within a multi-team platform organization
Experience delivering shared services, APIs, frameworks, or infrastructure used by multiple teams
Strong technical fluency and comfort working closely with engineers and architects
Ability to operate with clear ownership while coordinating across teams
Excellent prioritization and stakeholder management skills
Systems thinker who understands how individual platform decisions impact the broader ecosystem
Pragmatic, outcomes-focused, and comfortable with ambiguity
Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field
Certifications such as PMI‑ACP, PMP, SAFe, CSM, or equivalent are beneficial
Benefits
Competitive salary
Warm, supportive, and open company culture
An opportunity to learn and develop in a global environment
Hybrid working: 3 days in the office
Birthday holiday and option to purchase additional annual leave
Comprehensive Benefits Package: Private Pension, Private Medical Insurance, Life Assurance and more
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