Client Manager responsible for maintaining commercial client accounts and managing relationships with insurance companies. Ensuring accurate documentation and proper communication within the agency and clients.
About the role
- Client Success Partner focusing on building client loyalty and offering expertise on products. Engaging with multiple stakeholders for long-term strategy and solutions in a global organization.
Responsibilities
- Providing expertise on our products and services to our clients
- Solving client queries and offering solutions
- Ensure our clients are getting the best products & solutions for their long-term strategy
- Understanding clients’ needs and capturing feedback to improve products and services
- Proactively communicate with our clients and internal stakeholders
- Participate in networking events.
Requirements
- Previous experience in a client/customer service role, with international corporate organizations.
- Exposure in dealing with multiple stakeholders from different geographical areas.
- Ability to communicate in English fluently + any other languages like French / German / Spanish / Italian.
- A natural networker and a team player.
- A passion for research and finding solutions.
- Excellent written, presentation and oral communication skills.
- Exceptional organisational skills with the ability to successfully manage numerous clients simultaneously.
Benefits
- Competitive salary
- Warm, supportive, and open company culture
- An opportunity to learn and develop in a global environment
- Hybrid working
- Birthday holiday and option to purchase additional annual leave
- Comprehensive Benefits Package: Private Pension, Private Medical Insurance, Life Assurance and more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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