Hybrid Customer Enabling Engineer

at Intel Corporation

• Job title: Customer Enabling Engineer
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $180,770 - $298,440 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Assembly
• Location requirements: Hybrid, Hillsboro, United States

About the role

• Customer Enabling Engineer responsible for technical collaboration and strategies for Intel Foundry's advanced packaging solutions. Engage with customers and manage technical engagements, ensuring high quality outcomes.

Responsibilities

• Developing and executing strategies that promote Intel Foundry's Advanced Packaging solutions to customers.
• Engaging with customers to understand their needs and ensuring end to end ownership of technical engagement.
• Be the center point of contact for all technical collaboration with the customer, including Critical to Function Data, Schedule, demand/sample size, reliability requirements, certification, NPI and 1st Silicon coordination with customer.
• Collaborate with Customer Packaging team to translate product requirements into package architecture specification, co-define test vehicle and product strategy and manage the schedule, cycle time negotiation.
• Participate in technology tradeoff decisions ensuring packages conform to electrical, mechanical, thermal, and reliability standards, specifications, and landing zones.
• Translate the requirements to the internal execution teams and manage customer dashboards via performance against execution (PAS).
• Collaborate with silicon and package execution leads to ensure high quality outcomes and to aid in removing roadblocks.
• Participate and contribute in identifying critical technology solutions for future product needs.

Requirements

• Bachelor's degree in Materials Science, Chemical Engineering, Chemistry, Physics, Mechanical Engineering, Electrical Engineering, or a related STEM field with 9+ years of experience.
• OR Master’s degree in Materials Science, Chemical Engineering, Chemistry, Physics, Mechanical Engineering, Electrical Engineering, or a related STEM field with 6+ years of experience.
• OR Ph.D degree in Materials Science, Chemical Engineering, Chemistry, Physics, Mechanical Engineering, Electrical Engineering, or a related STEM field with 4+ years of experience.
• Experience with Advanced Packaging Processing, fabrication including process flows, FMEA, PADK and Design rules
• Knowledge of Product Life Cycle and Packaging Reliability Basics
• Proficiency with Microsoft Project and Model based problem Solving
• Direct working experience in advanced packaging technology integration, SI/PI assessment, Packaging architecture definition, Packaging Reliability Engineering, Supply Chain Management in Advanced packaging ecosystem
• Familiarity with die and package layout tools including the ability to view and interpret designs.
• Familiarity with typical assembly and test flows and fundamental Package DRs and the drivers.
• Strong interpersonal and communication skills to be able to work with a broad set of stakeholders and customers
• A Business Degree such as MBA will be a plus for the potential candidates
• Managing large number of stakeholders and delivering projects on time with ability to communicate to executives with recommendations on path forward

Benefits

• competitive pay
• stock bonuses
• health
• retirement
• vacation