Hybrid Citrix Virtual Desktop Engineer, Pharma

Posted 3 hours ago

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About the role

  • Citrix Virtual Desktop Engineer supporting and optimizing virtual desktop environments within a global enterprise. Ensuring performance and providing expert-level support for complex issues in a hybrid setup.

Responsibilities

  • Manage incident resolution for Citrix virtual desktop environments, ensuring timely and effective support.
  • Administer and optimize virtual desktop infrastructures, including user profiles and access policies.
  • Monitor system performance and ensure high availability and reliability of VDI environments.
  • Automate routine operational tasks using PowerShell and Infrastructure as Code tools.
  • Collaborate with networking, security, and identity teams to ensure seamless service delivery.
  • Lead the resolution of complex technical issues and provide expert-level support.
  • Maintain and create technical documentation for architecture, processes, and operational procedures.
  • Contribute to the continuous improvement of virtual desktop services and automation practices.

Requirements

  • Microsoft and Citrix certifications (e.g., AZ-140, MS-102)
  • Strong experience with Citrix Virtual Desktop environments
  • Knowledge of ITIL methodologies and experience working in Agile/SCRUM environments
  • Experience with ServiceNow for incident and service management
  • Hands-on experience with automation tools such as Ansible and Terraform
  • Strong scripting skills (PowerShell preferred)
  • Experience managing user profiles and access policies
  • Strong analytical and troubleshooting skills
  • Ability to work in global, cross-functional teams
  • Professional-level English communication skills
  • Nice to have: Bachelor’s degree in Computer Science or equivalent.
  • Experience with FSLogix and conditional access policies.
  • Knowledge of Azure Files, NetApp, or similar storage solutions.
  • Experience with additional IaC and scripting tools (ARM, Bicep, Ansible).
  • Experience working in large-scale enterprise environments.

Benefits

  • Ticket restaurant included in-office hours
  • Flexible Retribution Program (Urban Sports Club)
  • Learning & Development
  • Friend Referral Program

Job title

Citrix Virtual Desktop Engineer, Pharma

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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