Bilingual Patient Care Coordinator at DuPont Clinic assisting patients with reproductive health scheduling and resources. Supporting patient care transitions and providing compassionate communication.
About the role
- Business Advisor Specialist supporting change management at belairdirect. Develops strategies to facilitate organizational adaptations while collaborating with various stakeholders in a hybrid work model.
Responsibilities
- Develop and implement innovative change management strategies that will ensure the adoption of new behaviors and tools to achieve organizational strategy and project objectives.
- Develop strong relationships with operational performance, business stakeholders, Communications, Training, and HR to become a key resource and advisor for the business.
- Develop relevant tools, guidance, and training to prepare for and coordinate change management plans and strategies to support the business.
- Share a clear business vision and goals for change with key stakeholders.
- Support business in the change management process by working on stakeholder analysis, impact analysis, identify risks and create mitigation plans.
- Identify and address resistance to change, developing solutions to overcome obstacles and encourage a culture of flexibility and adaptability.
- Work in collaboration with Communications and Training teams on the development of communications and training as required.
- Participate in project meetings, workshops, and other activities where the presence of the change management specialist is needed.
- Facilitate Change Management learning / training for stakeholders.
- Keeping up to date on trends and best practices to identify opportunities to strengthen change management and ensure the evolution of change management tools.
- Set up performance indicators and monitoring tools to assess the effectiveness of change management strategies and the adoption of tools and processes.
Requirements
- Post secondary education in business management, human resources, organizational psychology, or related field
- Minimum 7 years experience in change management or comparable project implementation experience – is required
- Must have exceptional communication, presentation, and facilitation skills and working experience with executive leaders – is required
- Strong ability to collaborate with cross functional group leaders – is required
- Insurance industry experience, an asset.
- Certification in change management, an asset.
- Ability to influence and collaborate with stakeholders at all levels of the organization.
- Strong in strategic thinking and creating a vision.
- A collaborative and inclusive mindset.
- The creativity and innovation to propose new or out-of-the box solutions.
- Strong agility with ability to deal with ambiguity.
- Results-oriented with the ability to work at a quick pace.
- Strong project management and planning skills with an accountability to executive on deliverables under tight deadlines.
- For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
- Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
- Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 15%
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