City Partnership Manager strengthening collaboration between cities and partners in urban mobility initiatives. Engaging with public authorities to identify innovation opportunities and support project development.
About the role
- Vendor Optimisation & Relationship Manager managing relationships with third-party lending vendors in ING's Lending Operations. Focused on vendor performance and compliance, enhancing broker experience.
Responsibilities
- Own and manage strong working relationships with key third‑party lending vendors, ensuring effective day‑to‑day engagement.
- Ensure all valuation and settlement correspondence is appropriately managed, with issues, incidents and faults escalated and resolved in a timely manner.
- Provide expert guidance and technical support to stakeholders for complex or escalated lending requests.
- Maintain up‑to‑date knowledge of regulatory obligations and drive control and process enhancements as requirements evolve.
- Develop, enhance and maintain processes, playbooks, tools, templates and reporting to support efficient Lending Operations.
- Drive vendor performance optimisation, including cost management within budget, implementation of efficiencies, and continuous improvement to customer and employee experience.
Requirements
- Strong knowledge of retail and commercial home lending, including third‑party, direct, hardship and collection channels.
- Proven experience in vendor and relationship management, including identifying opportunities and leading change initiatives is highly regarded.
- Sound understanding of banking products, lending operations, and retail banking systems and processes.
- Excellent analytical, problem‑solving and decision‑making capability, with strong attention to detail, time management and the ability to manage multiple priorities in a changing environment.
- Process improvement and governance mindset, with the ability to plan, implement and embed change, supported by an understanding of relevant regulatory obligations (e.g. NCCP, Privacy Act, AML/CTF).
Benefits
- Discounted ING Health Insurance
- An additional Rest Day to support your wellbeing
- An IMPACT day to volunteer on approved sustainability activity
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Data Partnerships Manager advocating for data partners' success within Clay's ecosystem. Building relationships and driving partner growth through collaboration with internal teams.
Partnerships Officer supporting mental health initiatives at Mental Health Innovations. Coordinating partnerships, communication, and project management to promote Shout and other services.
Sr. Account Manager overseeing account management and sales support for existing customers in ad platforms. Developing strategies for growth and customer satisfaction in a global company.
Manager overseeing sales of integrated communication services to enterprise customers at Comcast. Responsible for maximizing sales revenues and developing the sales team effectively.
Executive Territory Manager driving sales of Medtronic's Neurovascular products in assigned territory. Responsible for developing relationships and achieving territory sales objectives while collaborating with various stakeholders.
Partnership Manager driving NHS relationships for Pharmacy2U and Reset Health. Leading sales activity and building strategic partnerships in healthcare across England with a hybrid work setup.
Strategic Partnerships Associate managing a portfolio of restaurant brands at Growth Kitchen. Driving revenue and operational success through strategic partnerships and collaboration.
Strategic Partnerships Manager overseeing key restaurant brand partnerships for Growth Kitchen. Driving performance outcomes and collaboration with internal teams to enhance brand success in the UK market.
National Account Manager focusing on establishing and nurturing retailers for Trinny London. Manage commercial negotiations and drive top ranking in beauty categories.