Wound Care Verification/Authorization Specialist verifying patient eligibility for health care services at InfuSystem. Collaborating with healthcare providers for necessary authorizations and documentation support in a hybrid work environment.
Responsibilities
Review and verify patient insurance and confirm patient’s eligibility and benefits specific to Advanced Wound Care and Negative Pressure Wound Therapy
Use Medicare portal to verify patient’s hospital or skilled nursing status
Initiating, following up, and securing authorizations on from third party payors based on payer requirements for a variety of wound care related HCPCS codes
Track and follow up on all pending authorizations within the timeframe designated by management to expedite the claims process.
Process authorizations electronically, utilizing payer portals, fax, or telephone working with the payers to secure authorizations retrospectively and/or requesting single case agreements for out of network patients
Obtain authorization renewals, verify physician written orders are active, and certification of medical necessity is in place
Work closely with NPWT Customer Care team to ensure supporting documentation is received to obtain authorizations timely
Verify authorization quantities and effective dates are returned and processed correctly by the third-party payers, and loaded correctly in all systems
Organize work to avoid lost revenue due to filing limitations
Input the correct Payer Plan ID# and enter data into appropriate systems to ensure accurate billing for current and future services
Determine the extent of liability for insurance plans, coordination of benefits, and patient financial responsibility.
Interact with third-party insurance companies to secure retroactive authorizations, and/or single case agreements for out of network patients, where applicable
Requirements
Associate degree (A. A.) or equivalent; two to four years related experience and/or training; or equivalent combination of education and experience.
Familiar with insurance payers and medical benefits
Minimum of two years’ experience in a healthcare setting
Organizational skills
Medical terminology
Good troubleshooting skills
Ability to work as a team
Ability to independently meet tight deadlines in a project-based atmosphere
Follows department processes and procedures
Highly motivated and detail-oriented
Benefits
Health plan options that include an employer contribution
Health Savings Account (HSA)
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
Dental and Vision premiums covered by InfuSystem
Life Insurance, STD & LTD
Paid Parental Leave
Adoption and Fertility Assistance
401(k) with a specified Company Match
Employee Stock Purchase Program
Tuition Assistance
Generous Paid Time Off plan
Employee Assistance Program
Competitive Pay
Employee Referral Bonus
Job title
Wound Care Insurance Verification/Authorization Specialist
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