Licensed Insurance Agent at The Hartford providing comprehensive insurance solutions. Responsible for evaluating risk and confidently managing sales process for auto and home insurance.
About the role
- Licensed Insurance Advisor providing trusted insurance advice for home and auto solutions at RBC. Focused on delivering excellent client experience while achieving sales goals.
Responsibilities
- Provide insurance advice and solutions to clients based on their needs through inbound calls
- Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact, demonstrating relationship building through meaningful discussions
- Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations
- Demonstrate a solid understanding of regulatory risk when underwriting and updating home & auto insurance policies
- Use procedures effectively and seamlessly during conversations with clients
- Cultivate and maintain relationships with partners to work as one RBC team
Requirements
- Willingness and ability to successfully obtain the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers and the General Insurance License for Ontario Other Than Life and other provinces
- Bilingualism (English and French) required, as you will regularly serve our clients with English and French speaking needs
- High level of reading, comprehension and speaking in both languages
- Exceptional customer service skills with the ability to build strong relationships and connect with clients
- Flexibility to work all shifts within the hours of operation
- Digital literacy across a broad range of services (i.e. smartphones, tablets, laptops etc.)
- Possession of the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers (Nice-to-have)
- Post-secondary education (Nice-to-have)
- Knowledge of insurance products (Nice-to-have)
- Customer service and/or sales experience in a contact centre environment (Nice-to-have)
Benefits
- A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options
- Flexible work arrangements and leaders who support your needs—both personal and professional
- An opportunity to have real impact on the lives of our clients and the communities we serve
- Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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