Analyst focusing on IT Infrastructure responsibilities in Celestica's Taipei office. Ensuring reliability, performance, and security of IT operating environment.
Responsibilities
Install, maintain, upgrade, and continuously improve the site's operating environment, ensuring the ongoing reliability, performance and security of the infrastructure.
Monitor and upkeep the operating environments; respond to incidents & problems, deployment of new technologies.
Design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware.
Troubleshoot problems as reported by users, support Web access and telephony services, acquisition, replacement and decommissioning of related equipment, software and services.
Requirements
1 to 3 years of related experience
Experience in similar job roles
Strong customer service orientation
Good analytical, troubleshooting and problem solving skills.
Good communication (both oral and written) and documentation skills.
In-depth knowledge of the Windows OS (server and client) and the desktop operating environment.
Linux and other mainstream OS knowledge will be helpful.
Fundamental knowledge of networking concepts
Good knowledge of infrastructure service management & diagnostic tools and processes
Good knowledge of end-point security management tools and processes.
Benefits
Special arrangements can be made for candidates who need it throughout the hiring process.
Inclusive, accessible environment, where all employees and customers feel valued, respected and supported.
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