Principal Actuary providing oversight on Pharmacy Benefit Management processes at Blue Cross NC. Engaging in contract modeling, analytics, and strategic collaboration to enhance pharmacy benefits.
About the role
- Technical IT Support Specialist bridging customers and development department. Handling technical inquiries in 2nd and 3rd level support roles.
Responsibilities
- Technical point of contact for customers – remote and on-site when requested
- Act as the interface between customers and the development team
- Handle inquiries and incidents in 2nd- and 3rd-level support
- Perform technical pre-analyses, identify and prioritize issues
- Independently manage customer tickets and document thoroughly in the ticketing system
- Support the development team with software quality assurance
- Optional on-call phone duty outside office hours (voluntary)
Requirements
- Ideally completed IT vocational training (e.g., Fachinformatiker / IT specialist)
- Motivated career changers from related fields are also very welcome
- Strong knowledge of at least one database, e.g., Oracle, SQL or SQLite
- Familiarity with Linux — solid Linux skills are an advantage
- Ideally experience in customer service or IT installations
- Interest in automotive topics
- Good German and English skills, both written and spoken
- Customer- and solution-oriented working style with quick comprehension
- Strong communication skills and professional demeanour
Benefits
- Flexibility & work–life balance: flexible working hours to help you balance work and personal life
- Hybrid working with a strong home-office component, combining freedom with social integration
- Exciting tasks & development: varied responsibilities in an international environment with renowned clients
- Structured onboarding with a personal mentor to help you settle in quickly
- Be part of digitalization with innovative solutions and contribute your own ideas
- Individual development opportunities to support your career path
- Team & culture: become an important part of our open, appreciative team with a flat, first-name culture
- Enjoy a family-like atmosphere: we embrace an experimental, error-tolerant and agile mindset — we learn from mistakes and grow together
- Workplace & perks: modern, ergonomic workstations with top equipment
- Recharge in the gaming lounge, play foosball or join other social activities
- We offer corporate health management and flexible retirement savings options
- The classics: free coffee, tea, water and organic fruit
- Benefit from discounted shopping deals & bike leasing at company rates
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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